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Placing an order is simple. Browse our catalog, select the items you need, add them to your cart, and proceed to checkout.
Yes, you can modify your cart before completing your purchase.
No, creating an account is optional but offers perks like tracking orders and saving details for future use.
If your order hasn't shipped, you may be able to cancel or modify it. Contact customer service as soon as possible.
Use our vehicle compatibility checker to find the correct part for your make and model.
To ensure fit, use our compatibility checker or contact our parts specialists with your vehicle details.
Contact our team with your vehicle information, and we can help confirm compatibility.
Yes, all our parts are brand new and manufactured to meet or exceed OEM standards.
Your vehicle’s production date is typically located on a sticker inside the driver’s side door or in your owner’s manual.
Yes, each part comes with a warranty. Please refer to individual product pages for specific details or contact us.
Most of our parts come with installation instructions. Our support team is also available to assist.
We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, Diners Club, etc. We also accept PayPal.
Your credit card is charged once your order is fulfilled. Initial preauthorization may appear on your credit card statement, typically removed within two business days.
Sales tax is collected in almost all states to comply with tax regulations. Tax rates vary by state and district.
Yes, our website uses industry-standard encryption to protect your personal and payment information, ensuring secure transactions.
Our privacy policy is committed to protecting your data. Please refer to our Privacy Policy page for more details.
We offer standard and expedited shipping options, calculated based on weight, destination, and selected speed.
Shipping fees are based on weight, dimensions, and destination, visible in your cart before purchase.
Yes, we’ll send a tracking number once your order ships, allowing you to track its status.
Currently, we primarily ship within the United States. For international inquiries, contact customer service.
Yes, you can select a shipping address that differs from your billing address during checkout.
If your tracking says “delivered” but you haven’t received it, please check with neighbors or your local delivery office. Contact our support team if it’s still missing.
Please check your spam or junk folders. If you haven’t received an email, contact customer service to verify your email address and order status.
We aim to process and ship orders within 1-2 business days. Shipping times depend on the chosen shipping method and destination.
If your part is damaged or defective, contact us right away. We’ll arrange for a replacement or refund as soon as possible.
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We offer a 90-day return policy on most items, provided they are unused, in original packaging, and in resalable condition.
Contact our customer service team to initiate a return and receive a return authorization if your item qualifies.
We cover return shipping for items sent due to our error. For other returns, the customer is responsible for return shipping fees.
Our parts come with a warranty. Warranty coverage varies by part, so please refer to the individual product page or contact customer support for details.
Click on “Sign Up” at the top of our website, enter your details, and confirm your registration.
Yes, account holders can view order history, track shipments, and download invoices for past orders.
Our support team is available via email, phone, or live chat. Visit our Contact Us page for full contact information and hours of operation.
Attention to customers from California:
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Look for quality automobile parts with good price on t1aauto.com. We have the most comprehensive range of high quality t1aauto.com for different vehicle makes and models. With quality guaranteed, fitment guaranteed, you can easily drop your order on t1aauto.com. Just input your vehicle's year, make, model, trim and engine in our vehicle selector. Then you will see a list of parts that fit your vehicle. By using our vehicle selector, the right part would be found and it is direct replacement for your old parts.
The T1A Auto 5-Year Extended Limited Warranty is an optional, paid coverage upgrade available at checkout. When added to your order, it extends standard warranty protection from 12 months to a full 60 months from the date of purchase.
This extended warranty covers replacement of the defective part when it fails due to defects in materials or workmanship during normal, intended use within the 5-year coverage period. If a replacement is unavailable, a refund may be issued at T1A Auto's discretion.
The 5-Year Extended Warranty is sold as an add-on at checkout on eligible products. It must be purchased at the same time as the part it covers — it cannot be added retroactively after the order is placed.
You must register your order on our website to activate extended warranty coverage. Unregistered orders are not eligible for warranty service, regardless of whether the extended warranty was purchased. Visit our Warranty Registration page to register your order.
The 5-Year Extended Warranty fee is non-refundable, except when the part
it covers is returned in full accordance with our Return Policy within the 90-day return window. Returns of the part outside the 90-day return window will not result in a refund of the extended
warranty fee.
This extended warranty does not cover:
T1A Auto's total liability under this extended warranty will not exceed the original purchase price of the part (excluding the extended warranty fee
itself). T1A Auto is not responsible for labor costs, mechanic fees, towing, rental vehicles, loss of use, or any other incidental or consequential damages resulting from the use, installation, or failure of any part — whether or not the part was defective.
This warranty gives you specific rights, and you may have other rights that vary by state.
Contact us at support@t1aauto.com. We're happy to help.